About us

WHO WE ARE

YANAPAY TOUR E.I.R.L. is a qualified tour operator to run the business mainly for overseas tourists travelling in Peru inbound travel.

As a leading online tour operator, YANAPAY TOUR E.I.R.L. Travel Service always strives for success and innovation. Relying on rich professional experience, leading network technology, and the advanced people-oriented managing concept, it is devoted to creating the best electronic commerce platform for tourists. We offer comprehensive information, diverse tours, airport transfer, and in the future we will press ahead with the development of more new services.

The headquarters is in Cusco city.

WHAT WE DO

YANAPAY TOUR E.I.R.L. offers you a chance to explore the ancient culture of south America, We provide exceptional travel services and  tours; including daily tours, trekking tours, gastronomic tours, adventure tours and more.

At YANAPAY TOUR E.I.R.L., we excel at helping you get your trip planned. Not just any trip, but exceptional trip filled with inspiring and life-enriching experiences.

As a tour operator, we can offer our clients a diverse programs throughout souththern of Peru  city of Cusco (city tour, sacred valley) and  Machupicchu. With an office in Cusco city, our company offers a personal attention at all times.

All our products can be adapted to suit your personal needs. Simply send us your request and we will adjust an existing tour to suit your budget or requirements or create a unique, bespoke program just for you.

MISION & GOAL

Service is the first, flexibility being a must, and value being the best. Taking this idea as our vision and target, we always set goals for offering the service of the highest quality to travelers from all over the world; making ours the best known brand of inbound operator in a healthy and well-ordered tourist environment; providing the perfect products with a top class international service.

BUSINESS SCOPE

 Peru Group Tour

The most economical way is to join in a small group. With a perfect combination of quality service, more flexibility and lower price, YANAPAY TOUR E.I.R.L. offers you multiple selective group itineraries. In our small group, you can meet many new friends from all over the world benefiting from interaction and communication with each other.

 Private Peru Tour

YANAPAY TOUR E.I.R.L. provides optional private tours with the most fulfilling itineraries including visits to the southern of Peru such as Ica, Pisco, Nazca, Arequipa, Cusco, Machupicchuu. You can have your trip specially tailored to your heart’s desire, thereby gaining a greater degree of individual attention that will ensure maximum flexibility and comfort.

Please see our YANAPAY TOUR E.I.R.L.  travelling packages for details.

OUR TERMS AND CONDITIONS

YANAPAY TOUR E.I.R.L. incorporates the terms and conditions agreements to   provide travel  services to the customer of this website and any person who make use  of our services  through this website will be deemed to have read, understood and accepted these terms and conditions in full.

Here you will find everything you need to know about our travel and tour policies.

Acceptance of Agreement

You agree to the terms and conditions outlined in this agreement with respect to the content, products or services provided by our company and its Web Site.

The mentioned terms and conditions apply to all packages, tours, rentals, transfers and travel services organized by YANAPAY TOUR E.I.R.L. that has been organized on your behalf by YANAPAY TOUR E.I.R.L..

Making a Booking

When you make a booking with us you undertake that you have the authority to accept these booking conditions on behalf of yourself and your party. A contract will exist upon our accepting any money from you to book different required activities.

When you make a booking with YANAPAY TOUR E.I.R.L. and we accept it, the total cost of the package becomes payable immediately, unless we have agreed that you should pay an initial deposit in advance. In any event, the full amount of required package must be paid minimum 03 days before your scheduled departure. (Some services require full payment to confirm booking, generally to book & buy train ticket and entrance fee to the Inca trail, Mahupicchu, Huaynapicchu Mountain which often sell out months in advance).

Our Rates

All rates are fixed at the time of the booking and generally will not be subject to any surcharges.

The only exception will be an increase in our costs arising as the result of any action of Peruvian government as they handle many touristic attractions such as archeological sites and museums along the country.

We reserve the right to change our prices on the website at any time before you complete a paid booking, including any special rates that we may offer from time to time, which may not be the same as those published on this website.

Accepted Payments

Once made the total payment amount or initial deposit; the receipt of Payment must be mailed to YANAPAY TOUR E.I.R.L. and immediately, you will receive the confirmation of Payment Received and confirmation of required tour reservation.

Your change

If you wish to change your booking in anyway after we have received your payment, must be consulted to YANAPAY TOUR E.I.R.L., all the arrangement will be made looking the best for you. Some packages are booked many days in advance and will be required an extra charge for changings; some of them are flexible and extra charges will be not required.

If you cancel the booking

If you or a member of your party cancels all or part of the tour before starting the tour schedule.

  1. For initial deposit there is not refunds, because all the amount will be used to buy the tickets for different activities (for example entrance fee to the Inca trail, archeological sites offered in our packages, train tickets, etc..)
  2. For total payment, you will receive a refund of the amount paid (excluding any expenditure made).

Cancelation within 45 calendar days or more of your travel date – 50% refund to client.  Cancelation within 30 – 44 calendar days of your travel date – 25% refund to client.

Cancelation within 15 – 29 calendar days of your travel date – 15% refund to client.

Cancelation less than 15 calendar days of your travel date – no refund to client.

Changes because Force Majeure

The organized schedule can be affected due force majeure such as delayed flights, war, civil conflict, strikes, natural disasters, floods, bad weather, among others. These events make difficult the compliance of contract and schedule.

YANAPAY TOUR E.I.R.L. is not responsible of the consequences of these mentioned events which end in cancellation of booked tours or extra charges for extra bookings such as flights, vehicle transfer and accommodation.

If we cancel your book

We reserve the right in any circumstance to cancel your booking previous valid explanation.

Documentation

Most of required documents by YANAPAY TOUR E.I.R.L. are original passport and student card (ISIC Card) in case you are student.

A copy of mentioned documents will be mailed for a previous booking and registration. Same document will be ported by the visitor to entrance to the different booked activities and places.